1. Our Commitment to Child Safety
At GreetNRate, the safety of children is our top priority. We are committed to creating a safe environment and taking all necessary measures to prevent child sexual abuse and exploitation (CSAE) on our platform. We have zero tolerance for any content or behavior that exploits or endangers children.
This document outlines our standards, policies, and procedures to protect children and comply with all applicable child safety laws and regulations.
2. Age Restrictions
GreetNRate enforces strict age requirements:
- Minimum Age: Users must be at least 13 years old to create an account and use GreetNRate.
- Age Verification: We require users to confirm their age during registration.
- Account Termination: Accounts found to belong to users under 13 will be immediately terminated.
- Parental Consent: For users between 13-18, we recommend parental guidance and supervision.
3. Prohibited Content and Behavior
The following content and behavior are strictly prohibited on GreetNRate:
- Child Sexual Abuse Material (CSAM): Any imagery, video, or content depicting child sexual abuse is strictly prohibited and will be immediately reported to authorities.
- Child Exploitation: Any content that sexually exploits or endangers children.
- Grooming: Any attempt to build relationships with minors for the purpose of exploitation.
- Predatory Behavior: Any behavior targeting minors with harmful intent.
- Inappropriate Contact: Adults contacting minors for inappropriate purposes.
- Sharing Personal Information: Encouraging minors to share personal information or meet in person.
4. Reporting Mechanisms
GreetNRate provides multiple ways to report child safety concerns:
4.1 In-App Reporting
- Users can report any concerning content or behavior directly within the app.
- Tap on any user profile, post, or message and select "Report" option.
- Select the appropriate reason for reporting, including child safety concerns.
- All reports are reviewed promptly by our safety team.
4.2 Direct Contact
For urgent child safety concerns, contact us immediately:
4.3 External Reporting
We encourage users to also report CSAM to official authorities:
5. Content Moderation
We employ multiple layers of content moderation to ensure child safety:
- Automated Detection: We use technology to detect and flag potentially harmful content.
- Human Review: Trained moderators review flagged content and reports.
- Proactive Monitoring: We proactively monitor for violations of our child safety policies.
- Rapid Response: Reports involving child safety are prioritized and handled urgently.
- Hash Matching: We use PhotoDNA and similar technologies to detect known CSAM.
6. User Safety Features
GreetNRate provides tools to help users stay safe:
- Block Users: Users can block anyone who makes them uncomfortable.
- Report Users: Easy reporting of suspicious or harmful behavior.
- Privacy Controls: Users control who can see their content and contact them.
- Friend-Only Access: Wall content is only visible to approved friends.
- Message Filtering: Tools to filter unwanted messages.
7. Enforcement Actions
When child safety violations are identified, we take immediate action:
- Content Removal: Violating content is immediately removed.
- Account Suspension: Accounts involved in violations are immediately suspended.
- Permanent Ban: Serious violations result in permanent account termination.
- Law Enforcement Reporting: CSAM and child exploitation cases are reported to NCMEC and relevant authorities.
- Evidence Preservation: We preserve evidence as required by law for investigation purposes.
8. Cooperation with Authorities
GreetNRate fully cooperates with law enforcement and child protection agencies:
- We report all identified CSAM to the National Center for Missing & Exploited Children (NCMEC).
- We respond promptly to valid legal requests from law enforcement.
- We preserve account data as required for investigations.
- We work with international agencies to combat child exploitation globally.
9. Legal Compliance
GreetNRate complies with all applicable child safety laws and regulations, including:
- COPPA: Children's Online Privacy Protection Act (United States)
- CSAM Reporting: Mandatory reporting requirements under 18 U.S.C. ยง 2258A
- GDPR: General Data Protection Regulation requirements for children's data (EU)
- Local Laws: Applicable child protection laws in all jurisdictions where we operate
10. Education and Awareness
We are committed to educating our community about child safety:
- In-app safety tips and guidelines for users.
- Resources for parents and guardians.
- Information about recognizing and reporting harmful behavior.
- Regular updates on safety features and best practices.
11. Parental Guidance
We encourage parents and guardians to:
- Monitor their children's online activities.
- Discuss online safety with their children.
- Review and understand the apps their children use.
- Set appropriate privacy settings on devices.
- Encourage children to report any uncomfortable interactions.
- Contact us immediately if they have any concerns about their child's safety.
12. Continuous Improvement
We continuously work to improve our child safety measures:
- Regular review and updates to our safety policies.
- Investment in new safety technologies.
- Training for our safety and moderation teams.
- Collaboration with child safety organizations.
- Feedback integration from users and experts.
13. Contact Our Child Safety Team
If you have any questions, concerns, or need to report a child safety issue, please contact us immediately:
Response Time: Child safety reports are prioritized and typically reviewed within 24 hours. Emergency situations are handled immediately.
14. Our Pledge
GreetNRate is committed to maintaining a safe environment for all users. We pledge to:
- Take all reports of child safety concerns seriously.
- Act swiftly to protect children from harm.
- Cooperate fully with law enforcement and child protection agencies.
- Continuously improve our safety measures and technologies.
- Be transparent about our child safety practices.
Together, we can create a safer online community for everyone.